Effective Recruitment: Values-Based Behavioral Interviewing Techniques

Duration: 75 Minutes
Have you ever been blind-sided by what you thought was a perfect hire who turned out to be a total disaster? Or had the feeling you missed out on a great fit because you overlooked someone who was too quiet or too shy? Many organizations, public and private, have begun using behavior-based interviewing, a structured approach that focuses on looking at past performance to predict success in future performance. This webinar will help you on how to effectively plan and conduct behavioral interviews. Using these ideas will increase your chances of making a good job/person match.
Behavior-Based Interviewing Techniques
Instructor: Audrey Halpern
Product ID: 505651
Objectives of the Presentation
  • Learn how to differentiate between traditional and behavioral based interview methods
  • Learn the definition of competencies and how to use them in the interview process
  • Learn how to write and use competency behavioral based Interview questions
  • Learn how to determine if an interview question is acceptable or unacceptable
Why Should you Attend
Every Organization strives to build a high performance culture that aligns individual performance to the organization's strategic plan. This makes hiring decisions critical-Proper utilization of behavior-based interviewing techniques can dramatically improve your chances of hiring the right people. Hiring decisions impact the organization for years positively or negatively. Managers need a systematic, objective approach when making their hiring decisions.

You'll avoid candidates who look great on paper and even sound great in the room but have little to offer behind their smiles and resumes. You'll also stop overlooking those people who are less polished on paper or in person or who perform less well in standard interview processes.

This webinar by expert speaker Audrey Halpern provides a specific and simple model for improving interview success that leads to reduced employee turnover and increased retention that eventually leads to effectiveness in hiring and better use of company time. Moreover, by hiring the best employee, you ensure that you boost overall business outcomes in the long run.

Areas Covered
  • Define behavioral interviewing
  • Explain the benefits of behavioral interviewing for organizations and candidates
  • Define the required selection criteria
  • Identify the steps in preparing and conducting behavioral interviews and behavioral reference checks
  • Identify and write behavioral interview questions based on STAR model
  • Acceptable Vs Non acceptable questions
  • Take effective interview notes and avoid interviewer traps
  • How to evaluate candidates
Who will Benefit
  • Managers
  • Supervisors
  • Human Resource Professionals
  • Shift Leaders
  • Sales & Marketing Professionals
  • Customer Service Professionals
  • Organizational development professionals
  • Executives
  • Development Directors
  • Office Managers
  • Directors
  • Generalists
  • Employment specialists
Topic Background
Behavioral interviewing is based on the premise that how a job candidate behaved in the past is the best predictor of how he will behave in the future. To elicit such information, a behavioral interviewer first identifies the skills or competencies necessary for a particular position (for example, decision making, persuasion skills, and problem-solving ability) and then uses a series of probing questions to reveal whether candidates actually possess those qualities.

Rather than simply asking transparent interview questions about what candidates did in their jobs, behavioral interviewers ask candidates how and why they did it. This approach is extremely effective at identifying unqualified applicants or those who tend to exaggerate in interviews and on their resumes. The result is that more of the most competent and best-qualified candidates get hired.
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Recorded Session - How it works
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  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career, developing custom soft skills employee programs, on-boarding and Train the Trainer experiences. She is an experienced Facilitator, instructional designer, and learning and development/HR professional with a passion for making a difference.
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