Preparing a Proactive Root Cause Analysis with the Ishikawa Fishbone Tool

Duration: 60 Minutes
What do you do next after you have found a non-conformance? Trying to do an uninformed 'fix' could do more harm than good, if we fix the wrong thing. All we'll do is damage the credibility of our corrective action processes and create doubts about our abilities to fix the weaknesses in our Management System. By using the Ishikawa Fishbone diagram we can take a structured approach to getting to the root of the problem.
Ishikawa Fishbone Diagram
Instructor: Dr. Michael Abitz
Product ID: 508166
You have a choice:
  • You can be proactive and avoid process issues or
  • Reactive resulting in wasted time and resources trying to determine root causes
The Ishikawa Fishbone Diagram (IFD) is one of seven powerful Quality Management Tools (1. IFD, 2. Check Sheet, 3. Control Chart, 4. Histogram, 5. Pareto Chart, 6. Scatter Diagram, 7. Stratification - flow or run chart) that is typically used to solve problems within organizations. In this webinar, you will learn how to apply IFD’s to capture potential problems before they affect cost, quality, schedule, and customer satisfaction.

Objectives of the Presentation
  • Understand how to identify potential process problems (qualitative analysis of processes)
  • Avoid process interactions through effective process mapping
  • Steps in creating an IFD
  • Find Root Causes of process variation
  • Engage The Model for Improvement
Why Should you Attend
This informative webinar will help you learn the techniques of developing efficient and effective fishbone diagram based on the nature of the problem you are dealing with. You will learn how to prioritize the potential causes of a problem and then analyze the level of impact each one has on the result.

This fishbone diagram training will walk you through all the approaches and help you decide what serves your goals the best.

Areas Covered
    Introduction
    • Definition of fishbone diagram
    • History and background
    • Purposes and applications
    • Advantages of fishbone diagram over other methods of problem-solving
    • When to use a fishbone diagram
    Fishbone Diagram Procedure
    • Getting started
    • Directions
    • Approaches to build the "bones"
      • The 6Ms
      • The 5 Whys
      • The 4Ps
    • Steps to create a fishbone diagram
    • How to get everybody in the team involved in brainstorming causes
    • How to complete a fishbone diagram
    • How to present a fishbone diagram
Who will Benefit
This training is useful for all the individuals who want to learn and apply simple problem analysis tools. It would be ideal for:
  • Senior executives
  • Strategic leaders
  • Quality Managers
  • Product managers
  • Manufacturing and R&D Managers
  • Quality Professionals/Consultants
  • Presidents/Vice Presidents/CEOs
  • ISO Coordinators/Management Representatives
  • Engineers and Supervisors
  • Laboratory quality professionals
  • Accredited auditors requiring the competency to audit Quality
Topic Background
The fishbone diagram training course first explains the concept and definition of the method and then trains the students how to develop a fishbone diagram to analyze and discover the cause(s) of a problem. Ishikawa Diagrams, commonly known as fishbone diagrams, herringbone diagrams, cause-and-effect diagrams, are causal diagrams created by Kaoru Ishikawa in 1968. The diagrams present a visual map for discovering causes of a specific event.
$300
Recorded Session for one participant
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  $450.00 Training CD
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How it works
Live Session - How it works
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  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Dr. Michael Abitz is an Adjunct Professor at New Mexico Jr. College, Hobbs, NM. He received his Doctorate in Management from Colorado Technical University and Master of Science in Quality Assurance from California State University. His areas of interest include teaching online, mentoring organizations in problem solving and process improvement; to date cost savings include $15.6M in addition to $14M in sales.

Dr. Abitz's professional experiences include: Aerospace and computer industries where he developed and presented training in: Organizational Process Improvement, Six Sigma (35 classes) and Root Cause Failure Analysis to U.S. companies and Pacific Rim suppliers.
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