Interdisciplinary Care Rounds: An Important Tool for Coordinating Care

Duration: 60 Minutes
This webinar will identify the key stakeholders needed for effective interdisciplinary rounds. It will review the best practice rounding processes including scripting and time management. Following this we will discuss how to hardwire your rounding process so that it remains timely and efficient. The roles of each team member will be included as well as how to involve the patient and family in the bedside rounding process. Also important is the documentation of rounds either during or after they occur, so suggestions for effective documentation as well as a template for documentation will be included. Finally, strategies for how to evaluate your rounding process through outcomes metrics will round out this jam-packed program.
the best practice rounding process
Instructor: Dr. Toni Cesta
Product ID: 508913
Objectives of the Presentation
  • Discuss the types of rounds conducted by various disciplines on the care team
  • Describe the best practice rounding process
  • Understand the strategies needed for implementing rounds
  • Review talking points for each discipline attending rounds
  • Review the potential outcomes to be achieved by an effective rounding process
  • Review strategies for including the patient and family in the rounding process
Why Should you Attend
Many hospitals either have no rounding process or have a dysfunctional process. Sometimes rounds can take hours as they are combined with medical teaching rounds or change of shift report. Therefore it is important that organizations understand the best practices in interdisciplinary care rounds, particularly walking rounds. This program will focus on the roles of each team member in the rounding process. Included will be the physician, the resident or hospitalist, the staff nurse, the case manager, the clinical pharmacist and the documentation improvement specialist. Other communication strategies to be covered will include patient care conference, huddles, and internal transfers. Also included will be strategies for planning for rounds and how to script the team members to optimize the time spent discussing each patient. Key structural points for you to include while developing your own rounding process will also be included.

Areas Covered
  • Joint Commission Safety Standard #2
  • Vertical versus horizontal communication
  • Crucial conversations
  • Patient care conferences
  • Huddles
  • Internal patient transfers
  • Walking rounds
  • Walking versus bedside rounds
  • Key members of the rounding team
  • Key structural points
  • Scripting
  • Daily goals
  • Engaging patients and families
  • Case manager rounds
  • Talking points
  • Walking rounds check list
Who will Benefit
  • Director of Case Management
  • Case Managers
  • Social Workers
  • Vice President of Case Management
  • Director of Quality
  • Nursing Director
  • Nursing Vice President
  • Hospitalist
  • Physician Advisor
Topic Background
Interdisciplinary walking rounds are now considered best practice by the Joint Commission and the Institute for Healthcare Improvement (IHI). Rounds are also an effective tool for care coordination. If done properly, they can improve communication between team members and patients and families. They have been proven to reduce errors, shorten length of stay, reduce cost, and improve patient and staff satisfaction. In order to be successful, hospitals must plan for, and educate staff on the best practice rounds processes. In addition, staff must be scripted in terms of what should be discussed on rounds and how rounds should be documented.
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Recorded Session for one participant
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How it works
Live Session - How it works
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  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
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  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
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  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Toni G. Cesta, Ph.D., RN, FAAN owns and operates Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating case management models in the acute care, emergency department and outpatient settings. Dr. Cesta writes a monthly column called "Case Management Insider" in the Hospital Case Management newsletter in which she shares insights and information on current issues and trends in case management. Dr. Cesta has held positions as Senior Vice President - Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York where she was responsible for case management, social work, discharge planning, utilization management, denial management, bed management, the patient navigator program, the clinical documentation improvement program and systems process improvement. Prior to her position as Senior Vice President at Lutheran Medical Center, Dr. Cesta has held positions as Corporate Vice President for Patient Flow Optimization at the North Shore - Long Island Jewish Health System and Director of Case Management, Saint Vincent's Catholic Medical Centers of New York, in New York City and also designed and implemented a Master's of Nursing in Case Management Program and Post-Master's Certificate Program in Case Management at Pace University in Pleasantville, New York. Dr. Cesta completed seven years as a Commissioner for the Commission for Case Manager Certification.

The author of nine books, and a frequently sought after speaker, lecturer and consultant, Dr. Cesta is considered one of the primary thought leaders in the field of case management.
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