High Impact Communications: Writing Effective Emails, Letters, Memos, and Social Media Posts

Duration: 60 Minutes
In this webinar, we will review common problems with e-communications, such as burying a key point at the end of a message, or ineffectively conveying multiple ideas in one paragraph. We will cover appropriate methods of correspondence based on the relationship between the author and the recipient. We will likewise discuss how to communicate your attitude without sounding defensive, annoyed, sloppy, or rushed. You will walk away with a new approach to written communications. From proper grammar to concise formulas, you will learn best practices to improve your writing daily.
Written Communications
Instructor: Carly Souther
Product ID: 508763
Objectives of the Presentation
  • Structured Formula: What is the purpose of the message? What are the supporting details of the program? What are the next steps to be taken?
  • Discuss appropriate correspondence based on the relationships of the parties to the communication
  • How to convey tone or attitude in written form
  • Balancing Content (Need-to-Know Information) & Context (Nice-to-Know Information)
  • Managing Email: permanence of messages, professional and reputational concerns, problems with socialization
  • Handling Professional Correspondence: controlled emotions, concise composition, thoughtful attachments
  • Grammar tips & techniques
Why Should you Attend
Well-written communication can motivate and activate a target audience. You have many opportunities to engage your colleagues, customers, and business partners with written words. If your communication contains misspellings, grammatical errors, typographical errors, punctuation errors, and incorrect words and emotion, you will miss connecting. If you miss the connection, your audience may not respond with the intended actions. This session will help you reach your audience through improved writing.

Areas Covered
  • Proper Grammar
  • Written Etiquette
  • Emails to Colleagues
  • Emails to Superiors
  • Emails to Customers
  • Mailed Correspondence
  • Resumes
  • Cover Letters
Who will Benefit
All employees will benefit from this session, but it will be especially useful for entry to mid-level employees who want to advance their career path.
$300
Recorded Session for one participant
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  $450.00 Training CD
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  $550.00 Training USB Flash Drive
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How it works
Live Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • The webinar joining link, username and password for joining the webinar will be updated on your OCP Account 24 hours prior to the webinar
  • Presentation handouts in Downloadable PDF format will be updated on your OCP Account 24 hours prior to the live session
  • Login to the audio conference on the scheduled date and time
  • Get answers to your queries through interactive Q&A sessions via chat at the end of the session
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account 24 hours after the completion of the session
  • Please let us know your thoughts and views at the end of the webinar, your valuable feedback will help us improve
Recorded Session - How it works
  • Login to onlinecompliancepanel with your registered username and password https://www.onlinecompliancepanel.com/login
  • Upon purchase of the recorded session a link will be updated on your OCP Account within 24 hours
  • Please click on the link to access the Recorded Session
  • Presentation handouts in downloadable PDF format will be updated on your OCP Account within 24 hours of the purchase of the product
  • Download the Certificate of Attendance and Purchase Invoice from your OCP Account after 48 hours of the product Purchase
  • Please share your valuable Feedback at the end of the session
Instructor Profile:
Carly Souther is General Counsel and COO at Greg Souther Bank Webinars. She is a researcher for the International Center for Animal Law and Policy and an adjunct professor in the Master's of Animal Law and Society program at the Universitat Autonoma de Barcelona. Ms. Souther formerly served as Chief of U.S. Regulation at ECigIntelligence and was the Assistant General Counsel at Florida's Agency for Health Care Administration. She was a research fellow at the Center for Innovative Collaboration in Medicine and the Law of the Florida State University College of Medicine, and second-chair of the Juvenile Justice course at the Florida State University College of Law.

Ms. Souther co-authored two chapters in environmental law textbooks, and has published on a wide range of issues in both legal and medical journals, including the Georgetown Journal on Poverty Law & Policy and the University of Iowa's Transnational Law & Contemporary Problems. She is co-founder, pro bono chair, and past president of Petagon International, Inc., and is a member of the Florida bar. She holds a Master's in Animal Law and Society from the Universitat Autonoma de Barcelona, a J.D. from the Florida State University College of Law, a B.A. in Political Science with a concentration in American Politics and a minor in Women & Gender Studies from Mercer University.
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