Marcia Malzahn
President at Malzahn Strategic
Marcia (Marci) Malzahn is the president and founder of Malzahn Strategic, a community bank consultancy focused on strategic planning, enterprise risk management, and talent management. Marci has 23 years of banking experience, the last ten as the EVP/CFO/COO of a community bank she helped start where she oversaw all the bank operations areas, including finance, IT, compliance, internal audit, deposit/loan operations, office management, risk management, and HR. In her last year as EVP/COO/CRO, Marci created and focused on the bank's risk management program. She was also the corporate secretary of both the holding company and the bank.

Before starting the bank in 2005, Marci took a detour from banking for five years and worked for a $34 million revenue non-profit organization where she led IT, HR and Finance. Marci's extensive experience in banking infrastructure and her passion to help other banks succeed led her to establish Malzahn Strategic in 2014.

Marci is the recipient of a number of professional awards, is a published author of three books and an international bilingual public speaker, speaking frequently at banking conferences and associations. Marci holds a B.A. in business management from Bethel University and is a graduate of the Graduate School of Banking in Madison, Wisconsin.
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Recorded Webinar
Three Key Risk Assessments in Your ERM Program - ERM, IT and Internal Controls
Obtain a better understanding on how to create/develop risk assessments by attending this webinar. The webinar will also help you learn in-depth how to complete the ERM Risk Assessment using the ERM Risk Assessment Matrix and how to complete the general IT Risk Assessment as well as a thorough Risk Assessment for your Internal Controls.
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Creating the Right Enterprise Risk Management (ERM) Program for Your Community Bank
To learn what ERM is about, obtain tools and take initial steps to create a complete yet simple ERM Program in your community bank. This webinar will help your bank identify the key members of the ERM team and clarify the Board’s responsibilities versus the leadership team’s responsibilities. Although we will cover the ERM Risk Assessment, this webinar does not cover completing Risk Assessments for all the various areas of the bank.
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Cash Management: How Sales, Operations and Technology Can Work Together to Generate More Fee Income
During this webinar, you will gain a more in-depth knowledge of Cash Management (aka Treasury Management) products and services. You will learn about all the Cash Management products and services available in the marketplace, identify the products and services your community bank currently offers, what you're missing, and come up with strategies to implement and offer the right products and services for your bank. You will also learn the ‘behind the scenes' on the most important products and how they interact with technology.
Recorded Session Get life time access for one participant with download option!

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