Audrey Halpern
President, ARH Employee Training
Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career, developing custom soft skills employee programs, on-boarding and Train the Trainer experiences. She is an experienced Facilitator, instructional designer, and learning and development/HR professional with a passion for making a difference.
Upcoming Webinar
Keys to Improving Employee Accountability
How do we be accountable in meeting deadlines when we realistically can't add any more hours to our day? Whether you're a first-time manager or a seasoned manager, holding people accountable can be frustrating and bring out the worst of emotions. If you're like most managers, you've tried courteous reminders and polite conversations. And while that works with many people, the truth is, it only takes one person to hold up the project and make life miserable for you and everyone else!
Live Session Thursday, 06 June 2019, 12:00 PM PDT | 03:00 PM EDT, Duration: 60 Minutes

Recorded Webinar
The Essential Elements of Effective Coaching
The most effective leaders see themselves as being coaches and leaders rather than managers or supervisors. Coaching is the key component to enhancing teams’ performance helps with retention and with training costs and can be a useful tool in career progression. If you wait for the annual performance appraisal period, you and your employees are missing out on opportunities to improve. Learn the key steps to coaching employees on performance or on behavioral issues. Understand the 6 steps to effective coaching and when coaching is the most and the least effective.
Recorded Session Get life time access for one participant with download option!

Telecommuting Employees: Managing Employees Remotely
In this webinar you will learn how to communicate, establish trust and build strong working relationships.
Recorded Session Get life time access for one participant with download option!

Essential Guide to Successfully Manage People Who Are Older Than You (and Who Have More Experience)
Generational diversity is no longer just a buzzword. We're seeing younger and younger persons in positions of command and influence in the workforce, and these days it's not infrequent for the power hierarchy to be inverted, with older individuals reporting to younger bosses.
Recorded Session Get life time access for one participant with download option!

People Skills for Project Managers
You may be great at your profession. You may have a spectacular list of achievements. Anyone who is a project manager needs to understand the importance of honing skills that go beyond the technical knowledge to do the job. Therefore if you lack a few essential soft skills, you won't get too far - in your personal life or professionally as a project manager. Like it or not, social skills are essential survival skills. They let you adjust to varying environments.
Recorded Session Get life time access for one participant with download option!

The Top 10 Mistakes New Managers Make and How to Avoid Them: Get the Best from Each person on your Team
The session will give you insight of the 10 common mistakes that newly transitioned managers and essential techniques tips on how to avoid them. Unfortunately, being good at your job doesn’t guarantee that you will be a good leader or manager. Yes, you were good enough to get promoted but being a manger has challenges you never dealt with when you were an employee. The transition to management isn’t just a promotion and a pay raise—it’s a shift into a new type of role that requires new skill sets and you are bound to trip up along the way when you are first starting out. . What matters most is how quickly you can formulate a plan and learn from those mistakes.
Recorded Session Get life time access for one participant with download option!

Telephone Skills for Customer Service and Sales Professionals: Create a positive impression of you and your organization
This webinar will focus on honing outstanding telephone skills in order to meet and exceed customer expectations. You will learn how to present a professional, knowledgeable image that reflects well on you and on your company.
Recorded Session Get life time access for one participant with download option!

Top 10 Strategies for Managing (and Minimizing) Interruptions in the Workplace
Handling a wide variety of tasks you often have limited time to complete your work due to frequent interruptions. These interruptions can break your train of thought and slow your work pace. It's critical to stay focused, not just for your own priorities, but for those of the company as well. Interruptions at the workplace is estimated to cost businesses in the U.S. over half a trillion dollars each year.
Recorded Session Get life time access for one participant with download option!

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